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Jason Claggett - Managed Services Manager

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Jason Claggett joined Encompass Solutions in 2017. He has been working with technical aspects of Vista/Vantage since 2003 and is experienced with it through its current ERP 10 version. 

He holds a BS/BA in Computer Science and Communications. During this time he has helped transform many company networks into state-of-the-art technology centers. Jason has also engineered many complex hardware solutions for various customers throughout the country.

He is experienced with most recent versions of Microsoft Windows Server technology, network infrastructure design/planning as well as hardware implementation.

Jason is considered one of the industry experts when it comes to the technical aspects of Epicor software. He has worked with legacy versions of the Epicor product, Advanced Print Management (APM), and performs conversions from earlier versions to the new ERP 10 when the customer of older transactional data requires the availability.

Additional Details

  • Performed many number of Vista/Vantage, Epicor 9.0x, and ERP 10 installs over the last 10 years on both SQL Server and Progress databases
  • He has successfully engaged, implemented and trained numerous customers for the last 7 years on how to utilize APM to better manage document delivery to the end user.
  • Managed or migrated Windows Servers (2003 through current version)
  • Over 10 years of experience working with Epicor products.
  • Setup wireless infrastructure for use with the Handheld MES module
  • Installed or configured mobile handheld computer solutions including Motorola and Intermec products.
  • Worked with terminal server and thin client technology since its infancy in 1999.
  • Installed and configured MES stations for use in shop floor data collection areas.
  • Involved in the setup of various types of barcode scanning projects to improve employee accuracy.
  • Assisted companies find process improvements by automating document delivery for the last 7 years.
  • Managed data center operations containing over 50 servers and 3000 end users scattered throughout the United States.
  • Participated in research and development group at MasterCard International and served on the Y2K committee.
  • Certified Microsoft Professional (MCP) and holds multiple Cisco certifications.

When he's not working, Jason enjoys spending time in the mountains with his family. He never turns down a good round of golf and participates on a recreational softball team. He follows the St. Louis Cardinals and is an avid small-batch coffee roaster.